Case Study 2023 : Return to Physical Stores Technologies (Sample Questions)

 Case Study The return of the physical retail store

Sample Identify Case Study Questions

• Define augmented reality (AR) (2 mks)
• How are customer service robots used? 2mks
• What is smart shelving? 2mks
• What is technological determinism? 2mks
• What is technological skepticism? 2mks
• What is a companion app? 2mks
• What is a customer robot? 2 mks

Describe Questions Case Study Questions

• Describe how augmented reality mirror can used by retail stores . (4 mks)
• Describe TWO benefits of  using smart shelves. 4mks
• Describe how RFID works as used in retail stores. 4mks
• Describe TWO benefits of  using a Stock inventory system. 4mks
• Describe how RFID is integrated with a stock management system in a supermarket. 4mks

• “MCA Sports is considering using digital technologies in their physical stores to enhance the customer experience and future-proof their business.” Describe ONE technology that will enhance customer experience in the MCA store. (4 mks)

Explain Questions Case Study Questions

• "New in-store technologies will integrate with the existing radio frequency identification (RFID)stock management system". Explain TWO reasons why this is important. (4 mks)
• "Collection of increased quantities of data about customer behaviours and stock inventory will lead to an enhanced customer experience" while using some of these technologies. Explain THREE concerns of increased collection of data about customer behaviour. (6mks)
• "Collection of increased quantities of customer data will meet the data protection requirements for the company."  Explain THREE concerns of collecting customer data. (6mks)
• Explain possible solutions if these in-store-technologies are too complicated to Use for the average consumer? (6mks)

• Explain THREE benefits of RFID to the shop owners/managers?  (6mks)

To What Extent / Discuss/ Evaluate Case Study Questions

• "Madeleine anticipates that, once customers are in the flagship store, these technologies will lead to an increase in sales". (lines 50-51)

         To what extent will the introduction of these technologies impact the retail stores?         (8 mks)

• "Customer service robots will be able to provide an equivalent or better level of service than the customers are already receiving"

         To what extent do you agree with the statement above?(8 mks)

• “There has been a significant increase in the number of customers who shop online.” 

Evaluate the impact of online shopping technologies in comparison to an in-person retail store technologies.

(The 12 mks responses for the questions below MUST be supported extensively with FACTUAL evidences from your independent research)

Your response to next must include evidence of independent research linked to the The return of the physical retail store

•  "Loic is concerned that the four new technologies will lead to the collection of more personal data from customers ( Lines 55)

 Evaluate the common concerns of introducing these new technologies

          (12 mks)

• "The return of the physical stores technologies are NOT beneficial to retail stores in developing countries." 

           

          To what extent do you agree or disagree with the above statement? (12 mks)

• "Some retailers think that upgrading their physical stores is a better way of creating an engaging experience so that their customers can be immersed in their brand culture". 

            To what extent do you agree with this statement? 8mks

• A new mall in Mombasa wants to implement smart carts and smart shelves to make inventory as well as customer experience better. 

    Evaluate the advantages and disadvantages that may arise upon implementing these             technologies.  (8 mks)

The following are some of the resources you can study for ITGS Case study of 2023

1. 5 Smart Store Technologies Transforming Retail Experiences

https://risnews.com/5-smart-store-technologies-transforming-retail-experiences

2. https://www.annexcloud.com/blog/9-examples-innovative-in-store-technology/

 

ITGS Case Study Document for May 2023

 Find below the Case Study Document for May 2023

Case Study May 2023 The return of the physical retail store

Sample ITGS Case Study Questions for Social Media in Our Lives.

Case Study OUR SOCIAL MEDIA LIVES

Sample Identify Case Study Questions

• Define FOMO (2 mks)
• How are influencers selected online? 2mks
• What is Ubiquitous Computing? 2mks
• What is the key different between Filter bubble and echo chambers? 2mks
• What is the different between active and passive digital footprint? 2mks
• What is single sign on social media platforms? 2mks
• Define algorithmic social media bias with example.2mks
• What are some examples of social media behavioural and profile data? 2mks
• Define Net Neutrality. 2mks

Describe Questions Case Study Questions

• Describe ONE way of Digital detox that users can implement. (4 mks)
• Describe ONE example of Net Neutrality. 4mks
• Describe TWO ways that behavioral data can be used by social media system. 4mks
• Describe TWO ways in which Algorithmic bias can be managed by social media developers. 4 mks
• Describe how a single sign on features works. 4mks
• Describe FOUR steps to follow in setting up your privacy in any of your social media accounts. 4mks

Explain Questions Case Study Questions

• The application of filter bubbles features within social media platforms limits the acquisitions of knowledge in learning institution. Explain TWO reasons why that is so. (4 mks)

• Social media are avenue for data monetization. Explain THREE challenges of data monetization within social media platforms. (6mks)

• Explain why net neutrality is important (6 mks)

• Digital technologies developments have increased the use of social media platforms. Explain any THREE technologies developments that have had the greatest in the use of social media platforms (6 mks) 

To What Extent / Discuss/ Evaluate Case Study Questions

• The evolution of digital technologies and the increasing use of social media has created many opportunities and challenges on individual, organizational, community and global levels (lines 49-50)

         To what extent have social media impact education? (8 mks)

• Social media platforms can be said to have improved the equality of access to, and within, digital spaces.

         To what extent do you agree with the statement above?(8 mks)

• The underlying technology involved with social media is usually, and intentionally, not apparent to the user other than the devices that connect to the internet (Line 70).

         Evaluate some of the underlying technologies within social media apps that have impacted users.

         ( 8 mks)

(The 12 mks responses for the questions below MUST be supported extensively with FACTUAL evidences from your independent research)

Your response to next must include evidence of independent research linked to the Our Social Media Live

• The underlying technology involved with social media is usually, and intentionally, not apparent to the user other than the devices that connect to the internet ( Lines 70 -71)

          Discuss the impact of having underlying social media technology not apparent to the users. 

          (12 mks)

• During the COVID pandemic period. social media played a pivotal role in the lives of many. 

To what extent did social media apps impact on the health and wellbeing of individuals? (Support your answers with examples from research)  (12 mks)

• The future of main stream news companies like CNN & BBC is becoming dimmer with the growth of social media trending and real time news.

Evaluate the different techniques applied with social media solutions that increases the uptake of the social media content. (Provide real examples of the techniques employed) (12 mks)

• Governments, citizens and social media companies will need to address issues like privacy and data sharing (Line 65)

          Discuss the impacts to users of social media companies sharing private data with thirds parties.

          (12 mks)

• Social media companies’ use customer data for marketing purposes (Line 64).

          Evaluate the impact of social media companies using customers data for marketing (12 mks)

• Both producers and consumers of social media will need to adhere and use ethical practices in both the development and consumption of social media content(Line 63).

         Evaluate the ethical practices associated with both the developers and consumers of social media

         content.  (12 mks)

• To what extent have law & order enforcement agencies used social media apps for safety and security of it's citizens? (12 mks)

     Resources for answering the above

          - https://zahiraccounting.com/en-my/32618-ethics-in-using-social-media-is-it-necessary.html

          - https://www.trtworld.com/perspectives/can-social-media-ever-be-ethical-43161

          - https://www.forbes.com/sites/robdube/2021/01/14/why-ethics-matter-for-social-media-silicon-valley-and-every-tech-industry-leader/?sh=54aeb38e16f2

           

• Evaluate the threats associated with the use of social media (12 mks)

        https://sproutsocial.com/insights/social-media-questions/

        https://www.proofpoint.com/us/threat-reference/social-media-threats

        

        https://fraudwatch.com/cyber-security-101-the-basics-of-social-media-threats/

        

        https://insights2techinfo.com/online-social-media-threat-and-its-solution/

Crimes solved by social media

https://www.computerweekly.com/news/252493515/Top-10-cyber-crime-stories-of-2020

https://www.oxygen.com/crime-news/franchise/social-media-crimes

 News Articles

Social media damages teenagers' mental health, report says https://www.bbc.com/news/technology-55826238

 

 

ITGS Social Media Case Study 2022

 Social Media Case Study Resource

1. Social Network Usage & Growth Statistics: How Many People Use Social Media in 2021?

https://backlinko.com/social-media-users

2. 13 Types Of Social Media You Should Be Using In 2021

https://invideo.io/blog/types-of-social-media/

3. 

ITGS Case Study Document 2022: Our social media lives

 Below is the link to the ITGS Case Study document for 2022

ITGS CASE STUDY 2022: OUR SOCIAL LIVES

ITGS FaceToFace Case Study Revision Questions

 1. Describe any FIVE technologies that make facial recognition possible https://www.thalesgroup.com/en/markets/digital-identity-and-security/government/inspired/history-of-facial-recognition

2. FaceToFace Company would like to improve their facial recognition systems in future to have some features found in FRP Thales Facial Recognition System. 

Discuss some of the features in FRP Thales Facial recognition system that you would recommend to FaceToFace.

Refer to the video & link below;

https://www.thalesgroup.com/en/markets/digital-identity-and-security/government/biometrics/biometric-software/live-face-identification-system

3. Any introduction of a new ICT system like Facial Recognition System can have impacts on the behaviour of individuals, organizations and societies.

To what extent have facial recognition systems been used to influence behaviour? Support your answers with evidence from research.

https://www.cnet.com/news/in-china-facial-recognition-public-shaming-and-control-go-hand-in-hand/

https://www.channelnewsasia.com/news/cnainsider/shaming-jaywalkers-china-facial-recognition-technology-privacy-11196684

4. Evaluate any 4 future trends of facial Recognition systems.

https://www.thalesgroup.com/en/markets/digital-identity-and-security/government/biometrics/facial-recognition

 5. Describes the different ways that facial recognition systems can be fooled

6. Explain why some cities are banning the use of facial recognition technology

7. Evaluate the impact of using PayByFace biometric facial recognition payment system to Tucano Coffee shops in Bucharest in Romania.

https://www.biometricupdate.com/202007/paybyface-launches-touchless-payments-with-facial-biometrics-to-coffee-chain-in-romania

https://www.telpo.com.cn/blog/how-face-based-payment-system-coffee-shop.html

8. In line 40, “Currently, the FaceToFace facial recognition application is software as a service (SaaS) and uses cloud-based processing and storage for the facial recognition data”. Describe any three benefits of having the FaceToFace application in the cloud. [6 marks]

Read more about Aureus 3D is an example of cloud facial recognition.

9. In line 79, “While Mike was developing the new facial recognition application and integrating it into SEACS, the team realized there were a number of ethical issues that needed to be addressed.”

Evaluate some of these ethical concerns that should be considered in the development and the integration of Facetoface facial recognition system into SEACS. Support your answers with evidence from your research.  [8 marks]

10.  "Sandra is concerned that the introduction of facial recognition systems could lead to changes in the way people behave when they are aware they are being watched." Line 98.  To what extent have facial recognition systems be used to influence shopping or buying behaviour?

 (12 marks) (Support your answers with real evidence from research) 

Supporting resources

 https://www.facefirst.com/blog/face-recognition-will-impact-future-retail-stores/

https://www.forbes.com/sites/forbesbusinesscouncil/2020/05/08/how-facial-recognition-will-change-retail/?sh=6b0f1c933daa

https://blog.crobox.com/article/ai-consumer-behavior

11. Evaluate the impact Facial Recognition systems use in. (Examine the opportunities (benefits) and the challenges of facial recognition in these markets. (12 marks)

a) Airports

https://www.cntraveler.com/story/how-to-opt-out-of-facial-recognition-at-the-airport

https://www.travelmarketreport.com/articles/How-Facial-Recognition-Technology-is-Being-Used-at-Airports#:~:text=As%20of%202019%2C%20facial%20recognition,to%20domestic%20travel%20as%20well.

b) Schools

https://gigasource.io/facial-recognition-in-school/

https://www.studyinternational.com/news/facial-recognition-mark-attendance/

c) Offices

https://learn.g2.com/facial-recognition-for-office-security

https://www.thalesgroup.com/en/markets/digital-identity-and-security/government/inspired/where-facial-recognition-used

d) Shops

https://sightcorp.com/knowledge-base/facial-recognition-in-retail/

https://www.chinamoneynetwork.com/2020/12/05/facial-recognition-usage-in-malls-draws-controversy-in-china

https://www.cnbc.com/2017/11/23/facial-recognition-is-tracking-customers-as-they-shop-in-stores-tech-company-says.html

Case Study Resources

 http://www.businessworld.in/article/Facial-Recognition-In-Restaurants-Future-Of-Food-Ordering-/28-12-2019-181189/

https://www.revfine.com/facial-recognition-hospitality-industry/

https://www.pymnts.com/restaurant-innovation/2019/malibu-poke-facial-recognition-technology-self-service-kiosks/

https://www.wftv.com/news/local/future-of-fast-food-restaurant-uses-facial-recognition-to-remember-your-order/860592449/

https://static1.squarespace.com/static/5a4e717a010027721c5f7414/t/5a8708839140b70db78d0b1a/1518798985704/Case-Study-UFood-Grill-Never-Forgets-a-Face.pdf

https://www.restoconnection.com/facial-recognition-fast-food-revolution/

https://thespoon.tech/panasonic-and-popid-aim-to-make-paying-with-your-face-the-norm-at-restaurants/

https://www.thalesgroup.com/en/markets/digital-identity-and-security/government/biometrics/facial-recognition

Introduction to Multimedia and Digital Media

 Objectives

• Define multimedia/digital media
• Describe the components of Multimedia
• Explain the importance of knowing text formats
• Describe the hypermedia and hypertext concepts

Multimedia power-point notes.

Multimedia/Digital Media notes

Photoshopped Images

https://www.washingtonpost.com/politics/2020/01/07/how-spot-photoshopped-image-or-problem-with-internet/

What is the intention of photo-shopping images? 

Activity 2 15 Mins

Select any one image from the link below and try to answer the following questions

http://www.hongkiat.com/blog/surreal-photo-manipulation-40-amazing-artworks/

• What do you think was done to achieve that?
• List down as many IT concepts and terms that may be necessary in this field of study.
• What issues can arise from manipulating images as shown
• What benefits or negatives arise by doing these?

Activity 3 10 Mins.

Read at least one article from the link below. Do you think image manipulation is blessing or a curse in print journalism. Support that with evidence from one article read.

http://hoaxes.org/photo_database

Activity 4 10 mins

There must be a reason for manipulating the images in the link below. Describe the reason for any of the image examples shown below

http://listverse.com/2007/10/19/top-15-manipulated-photographs/

Activity 5 10 Mins

Read the article " How fake images change or memory and behaviour"

http://www.bbc.com/future/story/20121213-fake-pictures-make-real-memories

Other resources

http://photoshopmeartistically.com/amazing-examples-photo-manipulation-design/
http://hhsitgs.wikispaces.com/3.6+Multimedia

https://digitalsynopsis.com/design/before-and-after-photoshop-pictures/

How it is done;
https://www.youtube.com/watch?v=pluN0sCKxhc

https://www.youtube.com/watch?v=tt6bOSzDVTY

https://www.youtube.com/watch?v=Wqj0cizMe0E

Expert Systems

https://www.youtube.com/watch?v=GYfxybVxRAo

https://www.youtube.com/watch?v=yxqAz1-2Ht0


Expert System PowerPoint
https://drive.google.com/file/d/0B8VAiXCgqIIbUUszYzVtS2MwVzA/view


Medical diagnosis expert Systems
https://www.diagnose-me.com/ta/q.php


Examples of expert System solutions
http://www.exsys.com/demomain.html

Video advantages of expert systems
https://www.youtube.com/watch?v=KkhoIIDDoBo

Video disadvantages of expert systems
https://www.youtube.com/watch?v=gazWTg1yUak

Applications AI, Expert Systems and Robotics

AI in washing machines
http://businesskorea.co.kr/english/news/ict/14635-ai-washing-machine-home-appliance-manufacturers-release-ai-washing-machines

https://www.engadget.com/2017/09/02/samsung-ww8800m-quickdrive-ai-washing-machine/

http://www.ibtimes.co.uk/this-internet-connected-washing-machine-has-its-own-artificial-intelligence-costs-1600-1637377

Fuzzy logic applications
https://www.controleng.com/single-article/artificial-intelligence-fuzzy-logic-explained/8f3478c13384a2771ddb7e93a2b6243d.html

Provide examples of applications of AI in the following;

• Smart homes  https://www.youtube.com/watch?v=_bUj-xZekf8
• Medicine  https://www.youtube.com/watch?v=iZjWEVkDrHY
• Warfare
• Cars

Assignment;

Apart from the listed applications of AI, Experts Systems and Robotics, identify other applications;

- Where else is AI, Expert System and Robotics used.

- What are the benefits in the areas identified?

- What are the problems associated with using the above?

Paper 1 Question On Database, Markscheme, and Student Response

Refer to the Sample database below for revision
Exam Questions
https://drive.google.com/file/d/1DOstT__OmEjPGj4JXHSztn5RiAGrL_bG/view?usp=sharing

Markscheme
https://drive.google.com/file/d/1wruTHgy0jbCSndJvdYOetR9HtvmpyxSF/view?usp=sharing

Student's Sample Response

https://drive.google.com/file/d/1wruTHgy0jbCSndJvdYOetR9HtvmpyxSF/view?usp=sharing

Robotics and AI Notes

Please go through the presentation below

AI PowerPoint Presentation with Video Recording

Computer Network Threats and Solutions

Write brief notes on your OneNote page about computer network threats and solutions;

https://securitytrails.com/blog/top-10-common-network-security-threats-explained

https://securityfirstcorp.com/the-top-9-network-security-threats-of-2019/

https://www.computernetworkingnotes.com/ccna-study-guide/network-security-threat-and-solutions.html

https://www.cybrary.it/0p3n/top-10-network-security-threats-security-measures/

Case Study Facial Recognition Concepts and Terminologies;

Prepare a brief presentation on the concepts / terms in relation to the facial recognition systems case study concepts assigned;
Ayaan

• ACM Code of Ethics
• ACTIVE ethics
• 
  

Anita

• Algorithm
• Autonomy

Jonathan

• (Biometric) nodal points
• Consent

Azaan

• Data ethics canvas
• Data migration

Sachwani

• Data sharing formats
• Ethics canvas

Vallerie

• Forward compatibility
• General Data Protection Regulation (GDPR)

Jordan

• Image analysis
• Interoperability

Gabbie

• Loyalty card programme
• Metrics

Amilio

• Opt in / opt out
• Point-of-sale (POS)

Heena

• Privacy impact assessment (PIA)
• Proof of concept

Alefiyah

• Software as a service (SaaS)
• Start-up business

Sneha

• Deep learning Models
• Usability

Abbas

• False Acceptance and False Rejection Rates
• Reference Image

Afzal

• Facial recognition Artificial Intelligence
• Live face detection

Other Terms that can associated  with facial recognition.

Other Facial Recognition Terms

Thursday Lesson 30th Jan 2020

Research on the following individually. Support everything with evidence and examples  from research. Use real stakeholders and company names.

FaceToFace company is likely to face challenges in the implementation of the facial recognition systems to the coffee shops and their partnership with SEACS. 

a) Describe 5 real and practical technical challenges from research and their solutions.

b) Describe 4 real Ethical challenges from research and their solutions.

c) Describe 4 legal challenges that is evidence based and their solutions

d) Describe 4 social challenges supported with research and their solutions

e) Describe 4 marketing challenges that is supported with research and their solutions.

Project Management Issues (HL Topic)

What is a Project?
https://drive.google.com/file/d/0B8VAiXCgqIIbSnZGU3FMX1AtN0E/view

Why do need a Project Management?
https://thedigitalprojectmanager.com/why-is-project-management-important/

http://tierrasalto.com/role-management/

Project Development Methodologies
https://drive.google.com/file/d/0B8VAiXCgqIIbUWI3d3E1S3paQk0/view

Agile Vs Watefall


https://www.youtube.com/watch?v=_U7Py7W-Qng

Agile Development
https://www.youtube.com/watch?v=-zDct5d2smY

Five Different SDLC Development methodology
https://www.youtube.com/watch?v=aM8rvSOukpE

Project Management Methodologies

1. PRINCE2 (projects in controlled environments 2),
2. SSADM (structured systems analysis and design method),
3. PMBoK (project management body of
4. knowledge), 
5. CMMI (capability maturity model integration)

Thursday 29/1/2020 Activity
Objectives;

By end of the lesson, we should be able;

• Evaluate Prince2 and PMBOK project Management methodologies
• Discuss the application areas of Prince2  and PMBOK methodology by the different stakeholders.

Task A

Prince 2 Project Management Methodology

Post the following on your onenote page.
- What is Prince2 in full?
- What are the key features that distinguish Prince2 project management methodology?
- What are the advantages  and disadvantages of using Prince2 methodology in project management?

PMBOK Management Methodology

Post the following on your onenote page.
- What is PMBOK in full?
- What are the key features that distinguish PMBOK project management methodology?
- What are the advantages  and disadvantages of using PMBOK methodology in project management?

https://www.slideshare.net/CTESolutions/prince2-pmbok-comparison-demystified-29846454

Revision Quizzes
Prince2 Quiz

http://www.brighthubpm.com/methods-strategies/126526-are-you-a-king-or-queen-of-prince2-take-this-quiz-and-find-out/

Cloud Computing Basics

Cloud computing objective

• To able to define of cloud computing
• Describe how cloud computing functions and describe it main features
• explain the models/services of cloud computing
• Describe the advantages and disadvantages of using cloud computing
• Identify examples of cloud computing application or users.
• discuss the common social / ethical issues arising from using cloud computing services.

http://www.slideshare.net/ProfEdge/introduction-to-cloud-computing-23970527

http://www.explainthatstuff.com/cloud-computing-introduction.html

https://www.youtube.com/watch?v=uYGQcmZUTaw

https://www.youtube.com/watch?v=QJncFirhjPg

ITGS Command terms Guidelines and sample Network Past Examination Question

http://akamitgs.blogspot.com/2019/10/strategies-for-answering-paper-1.html

Networks Past Examination Questions
https://drive.google.com/file/d/1Qo9_6JMhWGtPJoBwZC57K4orqkG4Pa91/view?usp=sharing

Answering Extended Response Part (c)

Use the link below to obtain see how to respond to extended response question
Strategy for extended response

SDLC Stages Summary

https://docs.google.com/document/d/1OMCVjH_2goHkFXaUpBZHqZ8pIWTnGbx_yNHgA62m_MA/edit?hl=en_US&pli=1#

Stage 1: Planning (Defining the problem)

Stage 2: Analysis;

• Methods of data collection
• Feasibility study
• Identification of possible solution
• Developing the requirements specification
• Developing a project plan (Who, what, why and when)
• Justify the chosen solution.

Stage 3: Design

• Models
• Prototypes
• Flowcharts
• DFDs
• ERDs

Stage 4: Development of the IT solution

• Alpha testing
• Quality assurance and quality control

Stage 5: Implementation

• User Documentation
• Technical Documentation
• Training and staff support

Stage 6: Change Over Methods

• Parallel change over
• Direct change over
• Phased change over
• Pilot change over

https://www.ictlounge.com/html/implementation.htm

Stage 7: Testing

• Beta Testing

Stage 8 : Maintenance

Stage 9: Phase Out

Quizzes; 
https://career.guru99.com/sdlc-interview-questions-answers/

https://www.gkseries.com/computer-science/software-engineering-and-case-tools/software-engineering-fundamentals/fundamentals-of-software-engineering

https://www.siteforinfotech.com/2016/01/multiple-choice-questions-on-sdlc-set-4.html

ITGS 2020 News Articles

Read the news article assigned and respond to the ITGS Paper 2 Questions in one of your oneNote page;

Criterion A - The issue and stakeholder(s)
Describe one social/ethical concern related to the IT system

Describe the relationship of one primary stakeholder to the IT system 

Criterion B - The IT concepts and processes

Describe, step by step, how the IT system works

Explain the relationship between the IT system and the social/ethical concern described in Criterion A

Criterion C - The impact of the social/ethical issues on stakeholder
Evaluate the impact of the social/ethical issues on the relevant stakeholder

Criterion D - A solution to a problem arising from the article
Evaluate one solution that addresses at least one problem identified in Criterion C

1. Afzal & Sneha: E-challan system for Paying vehicle Fines  https://techtends.com/special-notice-to-your-vehicle-with-huge-pending-fines/
2. Abbas & Jeanette: UK police use of computer programs to predict crime sparks discrimination warning  https://www.theguardian.com/uk-news/2019/feb/03/police-risk-racial-profiling-by-using-data-to-predict-reoffenders-report-warns.
3. Alifiyah & Azaan: Software that makes network smarter https://www.networkworld.com/article/3401523/cisco-software-to-make-networks-smarter-safer-more-manageable.html
4. Amilio & Heena: Police trial AI software to help process mobile phone evidence  https://www.theguardian.com/uk-news/2018/may/27/police-trial-ai-software-to-help-process-mobile-phone-evidence
5. Gabby & Jordan: How police are using technology like drones and facial recognition to track people across the US https://www.pulse.com.gh/bi/tech/how-police-are-using-technology-like-drones-and-facial-recognition-to-track-people/dx92dr7
6. Anita & Ayaan: Crime prediction software 'adopted by 14 UK police force https://www.bbc.com/news/technology-47118229
7. Vallerie & Jonathan: How technology is allowing police to predict where and when crime will happen https://www.independent.co.uk/news/uk/home-news/police-big-data-technology-predict-crime-hotspot-mapping-rusi-report-research-minority-report-a7963706.html
8. Tamara & Sachwani Google Is Absolutely Listening to Your Conversations, and It Confirms Why People Don't Trust Big Tech https://www.inc.com/jason-aten/google-is-absolutely-listening-to-your-conversations-it-just-confirms-why-people-dont-trust-big-tech.html