Identify any online business of your choice, then attempt the following questions and post your findings on your OneNote Page. You will be given time to share your findings. This will count for your 10% category of the homework / assignments / presentations
a) Name the online business you will be investigating.
b) Name FOUR and describe the unique information technologies or innovations used by the online business.
c) Describe the impacts of using information systems / software in the online business.
d) Describe THREE factual social /ethical significance with evidence from your research.
Example;
a) Online Business; Alibaba online Business
b) Technologies;
Alipay is an eWallet payment method, a secure place where your shoppers can store funds to be used online.
Alibaba’s AliMe virtual customer service chatbot;
Alibaba’s AI-based marketing design platform; Generated customised online banner ads were generated for merchants
Taobao and Tmall apps; These were apps developed for consumers and populated with AI-based product recommendations.
c) Impacts
- Technology makes it possible to reach over 560 million Internet users spending 20 hours a week online.
- Which use of technology, there is cost savings associated with the offering for sale of different products by a single corporation through the same sales channels.
- Online solutions enhances networking, the benefits arising from an expanding network of users of a product or service.
d) Issues
- Issues of voice shopping security challenges
- Alibaba security flaws exposed data on millions of users
- Alibaba is a marketing engine that makes money from companies buying upgraded memberships (eg: Gold-level sellers). If you are a buyer on the site, you have very little protection when orders do not go as planned
- Alibaba still requires use of Alipay and other money transfer services with a less than stellar reputation.